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X2Service: Customer Satisfaction Made Easy

Happy customers are loyal customers. X2Service can help you easily manage support and service cases, improve customer satisfaction and nurture loyalty.

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X2SERVICE MODULE

Put Your Customers First with X2Service

Streamline your customer service efforts with a range of integrated support tools that will keep customers coming back for more.

Automated Case Creation Automatically create service cases from incoming emails.
Service Webforms Quickly create forms that sync with your existing data.
Case Management/Assignment Manage and resolve trouble tickets.
Satisfaction Surveys To come. We are currently developing a way to easily gather feedback from customers.
Knowledge Base Help your customers help themselves
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Comprehensive Case Management

Collect, organize, prioritize and respond to support requests easily and quickly using our suite of customer success tools.

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24-7 Troubleshooting

Scale your customer service by letting customers troubleshoot and resolve their own issues, ask questions, or open cases for extra assistance.

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Create Service Webforms

X2 tools help you quickly and easily create public forms. This allows your clients to create service cases that automatically sync to your existing data.

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X2Sales

Manage customer relationships, send quotes and emails, and close more deals.

Features:

  • Opportunity tracking
  • Quotes/invoices
  • Sales reports

EXPLORE X2SALES

X2Marketing

Get quality leads, manage marketing campaigns, and measure success.

Features:

  • Lead generation
  • Automated campaigns
  • Landing pages

EXPLORE X2MARKETING

X2Studio

Manage, customize and extend the CRM with no coding needed.

Features:

  • Lay out the flow of your new X2CRM app
  • Manage fields and form editor
  • Create new modules

SEE HOW IT WORKS